Contact Us

Use our Knowledge Base to answer your membership & technical issues. We update it continuously to stay on top of common problems on our site. If your problem is not listed, you can ask us directly using the email form.

Our WunderWiki contains a lot of great information on using our site, as well as educational resources.

For questions about linking your personal weather station to Weather Underground.

If you require additional assistance, contact our support staff. If the telephone is your preferred method of contact, please include your full phone number along with a description of the issue you're experiencing when contacting Support. If your issue cannot be solved via e-mail, we will be happy to give you a call.

If you do not find the answer to your question in our Knowledge Base and do not want to submit a ticket, you can reach Tech Support directly at help@wunderground.com

Advertise On Our Site:

Contacting The Weather Channel Media Solutions Group
Call 855-782-5268 (toll free)

The Weather Company Advertising Contacts

Autobrands® & Custom Weather Information:

Bryan Read
bryan@wunderground.com - Sales Inquiries Only

Press & Media Inquiries:

Andria Stark
press@wunderground.com - Press Inquiries Only

Toby Skinner
press@wunderground.com - Press Inquiries Only

For specifics regarding ad placement, visit our Advertising Information page.

Please do not contact the phone numbers or e-mail addresses above to report an issue or submit a complaint. Such e-mails will not be answered.

Our Tech Support staff will be more than happy to assist you with any issues. Please submit a ticket to Tech Support using our customer service center. Or email them directly at help@wunderground.com